Meet One Of The Faces Behind Memory Lane Home Living Inc.

Author: Memory Lane Home Living Inc. | | Categories: Assisted Living , Assisted Living Home , Dementia Care , Dementia Care Home , Dementia Day Program , Dementia Program , Memory Home For Women , Person Centred Care

Assisted Living Home Richmond Hill

I’m Mona Lancaster, the president and a founding member of Memory Lane Home Living Inc.

I look forward to sharing my story and hope that you will enjoy getting to know me better.

The inspiration to establish Memory Lane Home Living Inc. came from the personal experiences that most of the board members and I had while caring for a loved one with dementia. We all had less than adequate care choices to aid our loved ones and help them cope with their illness. This made a difficult time even more challenging for our families.
To save others from the trying experiences we went through, we came up with the idea of establishing a care home in Toronto where people with mild cognitive impairment could live well with their condition, have access to cost-effective support, and feel at home. This wasn't a new idea as it has already been happening successfully in Europe for the past twenty years. Moreover, we wanted to place the emphasis on “quality of life” ahead of “quality of services.”
We introduced our Alternative Living and dementia care home to all those living in Richmond Hill approximately three years ago. However, we’ve been providing personal care in the mental health field with the utmost integrity and compassion for a total of ten years. During this time, I spent two years in the Long-Term Care field as a Personal Support Worker (PSW).

Over the years, I’ve noticed that today’s care and connections to our elderly don’t hold the same commitment as they did when I worked in the field. Most elderly care facilities are mainly focused on growth and have done very little to adapt to the developments in mental and emotional care for improved quality of life.

Fortunately for our clients, we don’t function this way. Our business philosophy is “big isn’t always better,” and we follow it, especially in elderly care. Living well with memory loss is possible through empathy and connection, and that’s why we put “quality of life” ahead of “quality of services.”

We run a flexible business and connect with clients and professionals who have a similar passion for caring for seniors. Moreover, we treat people the way they want and need to be treated, so our relationships with them grow, and their support system gets stronger. Practicing person-centred care is the most rewarding part of this field, and I look forward to it every day.

We receive immense appreciation from our customers about our forward-thinking. A Government health organization even mentioned that we are “way ahead of our time.” It is these words of encouragement that motivate us to keep doing what we do to help seniors with mild cognitive impairment who are no longer able to live on their own.

However, to make any kind of improvement, we need to change the way we view memory loss. We need to take more responsibility to normalize the dementia journey, which reduces the stigma and enables people to reach out for help. Not many seniors want to admit they have a dementia diagnosis because of fear. The purpose of our business is to create a dementia-friendly care living environment that’s inclusive and allows people to live purposefully.

When I am not at work or teaching people about person-centered care, I enjoy a bit of gardening, a friendly game of tennis, cooking, and entertaining family.

I have enjoyed sharing my story about the things which matter to me and how they influence the way I do business.

If you or someone you know could benefit from our dementia care home for women in Richmond Hill, ON, I invite you to get in touch. Please visit our website at